Monday, August 1, 2016

New QLESS Service Saves You Time!

QLESS logo.  Text: A new service to help you make the most of your time.

What is QLESS?
QLESS is a service that allows you to electronically sign up for in-person services without having to be physically present. With QLESS you can trade waiting in line for a coffee break at the Rio Café!

When will it be available?
QLESS is launching in select departments at the Rio Salado Tempe headquarters on August 1, 2016. Other departments and Rio Salado locations are scheduled to roll out QLESS during the next few months.

What departments are offering QLESS?
At this time Advisement, Financial Aid, Testing and Enrollment Services – which includes Admissions, Registration and Records – are offering QLESS services.

What does it do?
QLESS allows you to join a service line virtually or in-person. Once you join, you will receive a text message directing you to the department’s location, as well as text notifications when you are the next person in line*. Instead of waiting in line at a front desk, you can wait in the café or designated waiting areas located on the 1st and 2nd floors of the Rio Tower.

How can I sign up?
QLESS allows you to sign up in 3 ways:

1. In-person by checking in with a staff member at the Student Welcome Desk, located in the lobby of the main entrance of the Rio Salado Tempe Tower.

2. Texting “RioTempe” to (480) 405-1710*.

3. Online by visiting Rio Salado's webpages for Advisement, Financial Aid and Enrollment Services, and selecting the QLESS Text to Join the Queue Now link on the left-hand side of each department web page.

We hope you enjoy this new service! 

Send your questions and comments to: quality.assurance@riosalado.edu.

*STANDARD DATA FEES AND TEXT MESSAGING RATES MAY APPLY.